Privacy Policy & Terms and Conditions

My DTC (referred to herein as “My DTC”) is being provided by Access RDSP (a partnership between the RDSP Plan Institute, Disability Alliance BC, and the British Columbia Aboriginal Network on Disability Society) in partnership with Finautonome (referred to herein as “us”, “we”, and “our”).

Before using My DTC we ask that you please read the following text setting out our privacy policy and our terms and conditions (“the Privacy Policy & Terms and Conditions”).

You are not permitted to use any part of My DTC if you do not understand, agree, and consent to the Privacy Policy & Terms and Conditions.

We have attempted to make the Privacy Policy & Terms and Conditions accessible and easy to read but we are limited in some of the language we may use by applicable law.

Privacy Policy

Web Analtyics

We use a tool called Cloudflare Web Analytics to track things like how many people have accessed My DTC, what sorts of devices they’re using, and which pages and features are most popular.

We do this to improve My DTC, and to help measure the impact and usage of our programs. You can learn more about the Cloudflare Analytics tool here.

If you do not wish to be tracked at all, there are free applications, web browsers, and web browser extensions available that can block data collection from most websites.

Restrictions questionnaire PDF letter tool

We do not retain any of the personal information or responses you choose to input while using the restrictions questionnaire PDF letter tool (the “restrictions questionnaire tool”). If you choose to use the restrictions questionnaire tool, here’s what you can expect:

1. You go through the questionnaire and answer questions about your restrictions. All questions are optional
2. Once you’re done, you can download and/or print a PDF letter that’s customized to your responses. This letter is meant to help your medical practitioner complete their part of your DTC application
3. After that, it’s up to you to decide how you may want to share the letter. For example, you may want to print out a paper copy and bring it with you to your next appointment with your medical practitioner

If you do choose to use the restrictions questionnaire tool, we suggest that you:

• Skip questions you aren’t comfortable answering
• Only use the restrictions questionnaire tool when you’re using a device that you own, such as your own laptop, and while connected to a secure internet network, such as your password-protected home Wi-Fi
• Double-check the location your customized PDF gets downloaded to. For example, downloads on your device might be set up to automatically upload to a cloud storage provider, such as Apple iCloud, Microsoft OneDrive, or Google Drive, which you may not want
• Be very careful if you decide to share your letter via email, since email can be insecure. If you’re not sure if your email setup is secure, we suggest not sharing the letter over email
• Remember that sharing information through any online service comes with risks. If you’re ever unsure, the safest option is to simply not input any personal information

My DTC Tasks

We do not retain any of the tasks you add to your list while using the My DTC Tasks tool.

However, if you want to keep a copy of your tasks for later, you can choose to download them onto your own device as a PDF file, or to send them to yourself via text message.

If you choose to send them to yourself via text message, you need to input your phone number. Your phone number then gets shared with a third-party communications platform called Twilio, which in turn sends out the text message. You can learn about Twilio’s privacy practices here.

For additional protection, we have enabled a feature on Twilio called Message Redaction. You can learn about this feature here.

Community feedback from

Any feedback you choose to share through our community feedback form is saved in Microsoft Forms.

While completing the form, you can optionally sign up for DABC’s monthly newsletter, or sign up to stay informed of future activities.

Your email address will not be used or shared for any purposes other than what you indicate.

For security and privacy information related to Microsoft Forms, please visit this page.

Terms and Conditions

You understand and agree that we cannot guarantee that any application, filing, or request will be accepted by the applicable government agency, including but not limited to the Canada Revenue Agency, and any applicable government agency may require additional information from you or perform an inquiry on you as a result of any application, filing or request made.

You understand and agree that we are not providing any advice and that any application you create using My DTC is solely at your own discretion and without any representation, warranty or guarantee from us. You are solely responsible for any application created with My DTC.

WE DO NOT GUARANTEE NOR MAKE ANY, AND, TO THE FULLEST EXTENT PERMITTED BY LAW, EXPRESSLY DISCLAIM ALL REPRESENTATIONS, WARRANTIES, COVENANTS, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE. YOU UNDERSTAND THAT ANY USE OF OR RELIANCE ON MY DTC, IS AT YOUR OWN RISK.

You understand and agree that the entire liability of us, our employees, contractors, directors, officers, agents or any other person for which we are responsible at law to you, shall be limited to any amount paid, if any, for your use of My DTC.

YOU UNDERSTAND AND AGREE THAT USE OF MY DTC IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE AND ACCURACY IS WITH YOU TO THE MAXIMUM EXTENT PERMITTED BY LAW. MY DTC AND ALL RELATED SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND WE HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH RESPECT TO MY DTC AND ALL RELATED SERVICES, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. WE DO NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF MY DTC, THAT THE FUNCTIONS CONTAINED IN OR MATERIALS PROVIDED BY, MY DTC ARE CORRECT OR WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF MY DTC WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN MY DTC WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY US SHALL CREATE A WARRANTY. SHOULD MY DTC PROVE INCORRECT OR DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL ASSOCIATED DAMAGES OR LIABILITY.

You understand, agree, and consent to us collecting personal information or data from you, either directly or through persons or entities acting on our behalf, in order to provide the use of My DTC. This information may include certain user data to monitor usage of the My DTC and information for diagnostic and usage data to improve My DTC. Such personal information and data will only be used to help us improve My DTC and help measure and monitor its impact and usage.

You understand and agree that My DTC does not provide medical treatment, advice or a diagnosis and it is intended for informational purposes only. It is not a substitute for professional treatment, diagnosis or advice. Please seek counsel from a licensed medical practitioner if you require medical assistance.

You understand and agree that we reserve the right at any time and from time to time, with or without notice, to discontinue My DTC. We reserve the right to change My DTC from time to time in our sole discretion and we may also modify the Privacy Policy & Terms and Conditions from time to time.

You understand and agree that the Privacy Policy & Terms and Conditions and the use of My DTC shall be governed by and construed in accordance with the laws of the Province of British Columbia, without giving effect to its conflict of law provisions. You agree that you will bring any claim or cause of action arising out of the Privacy Policy & Terms and Conditions or the use of My DTC in the courts located in Vancouver, British Columbia, and you also agree to submit to the personal and non-exclusive jurisdiction of those courts. If any provision contained in the Privacy Policy & Terms and Conditions is determined to be unenforceable, then such provision will be severed and replaced with a new provision that most closely reflects the intent of the original provision, and the remaining provisions of the Privacy Policy & Terms and Conditions.